![]() Social customer service has never been easier Then easily report it to your stakeholders, clients, and supervisors. Analyze social media performance and your team’s response times on social media.Plan and schedule social media content from one calendar, with everyone getting the whole picture of what’s in the pipeline. ![]() Automate some of your comment or DM moderation when possible to leave even more room for teamwork and individual customer interactions.Consult your social media customer service tickets with people outside of your team – e.g., your client or someone from IT.See who is moderating a customer service ticket (a.k.a. ![]()
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